Shipping Policy
Effective Date: February 3, 2025
At EasyAli, we strive to provide fast and reliable shipping for all our customers. This Shipping Policy explains our shipping methods, estimated delivery times, and other important details regarding order shipments.
1. Order Processing Time
- All orders are processed within 1-3 business days (excluding weekends and holidays).
- If an order is placed after 3:00 PM (EST), it will be processed the next business day.
- During peak seasons or promotional periods, processing times may take slightly longer.
- You will receive an email confirmation with tracking details once your order has been shipped.
2. Shipping Destinations
We currently ship to:
- United States (All states, including Alaska & Hawaii)
- Canada
- International Destinations (select countries – check at checkout)
If your location is not available at checkout, please contact us for shipping options.
3. Shipping Methods & Estimated Delivery Times
| Shipping Method | Estimated Delivery Time | Cost |
|---|---|---|
| Standard Shipping (USA) | 5-7 business days | Calculated at checkout |
| Express Shipping (USA) | 2-4 business days | Based on carrier rates |
| International Standard | 7-15 business days | Calculated at checkout |
| International Express | 5-10 business days | Based on destination |
- Delivery times do not include processing time.
- Shipping times may vary due to customs clearance, carrier delays, or weather conditions.
4. Shipping Fees & Free Shipping
- Shipping costs are calculated at checkout based on the destination and selected shipping method.
- We offer free standard shipping on U.S. orders over $100.
- Customers are responsible for any customs duties or import taxes on international orders.
5. Tracking Your Order
- Once your order is shipped, you will receive a tracking number via email.
- You can track your order directly on our website or the carrier’s website.
- If you do not receive tracking details within 3 days of placing your order, please contact us.
6. Lost, Stolen, or Delayed Shipments
- Lost Packages: If your package is lost in transit, we will assist in filing a claim with the carrier.
- Stolen Packages: We are not responsible for packages marked as “Delivered” but reported missing. Please check with your local carrier or file a claim.
- Delays: If your package is delayed beyond the estimated delivery time, contact us for assistance.
7. Incorrect Shipping Address
- Customers are responsible for providing the correct shipping address at checkout.
- If an incorrect address is provided, and the package is returned, the customer must cover re-shipping costs.
- We are not responsible for lost packages due to incorrect addresses.
8. Returns Due to Failed Delivery
- If a package is returned due to an incorrect address, refusal to pay customs duties, or failure to pick up the package, the customer will be responsible for reshipping costs.
- If a refund is requested, original shipping fees are non-refundable.
9. Contact Information
For any shipping-related inquiries, please contact us:
📍 Address: 4003 Fire Access Road, Leonard, Missouri
📞 Phone Number: +1 336-952-2519
📧 Email: info@easyali.xyz
🌐 Website: https://easyali.xyz/